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Chris
Detzel
Senior Community Manager
ZoomInfo
As a visionary leader in digital engagement, Chris stands at the forefront of community strategy and management. His expertise extends to spearheading engaging content and nurturing relationships within dynamic online environments. Specializing in Customer Engagement programs, Chris exhibits a unique mastery in formulating strategic community plans and actualizing them, resulting in vibrant and active digital communities that he proudly owns. Known for his track record in designing and driving influential engagement initiatives, Chris consistently delivers captivating, tailored content. A staunch advocate for data-driven decision-making, he relies on empirical evidence to guide his strategies, fostering sustainable, successful community engagement.
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29 August 2024 09:45 - 10:30
Panel: Maximizing ROI - the power of community-led strategies in adoption and retention
This panel explores the transformative impact of community-led strategies on maximizing company revenue through enhanced adoption and retention rates. By leveraging the power of engaged and empowered user communities, organizations can drive organic growth, foster deep customer loyalty, and create advocates who promote and sustain long-term success. The discussion will highlight key principles, successful case studies, and actionable insights on building and nurturing vibrant communities that not only attract new users but also retain them, thereby optimizing ROI.

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